Delivery & Returns

Your book is made once your details are in, and dispatched in December 2026 so it reaches you before the year begins. We will email you a tracked dispatch confirmation with the exact date as soon as your copy leaves us. If anything threatens that timing we will tell you early rather than quietly.

You can reserve your copy with a £25 deposit, with the remaining £75 due later before your book goes to print, or pay the full £100 at the time of ordering. Delivery is charged separately and shown at checkout.

We deliver to the United Kingdom. Delivery is charged at checkout and confirmed with your order.

Destinations outside the UK are by arrangement at launch. Email us before ordering and we will quote for delivery to you. Where an order travels outside the UK, any import duties or taxes are the recipient's responsibility.

Your deposit stage is cancellable. Up until you submit your questionnaire and pay the balance, you can email us and we will refund your deposit in full.

Once your questionnaire is submitted and the balance is taken, we begin making your book to your own specification. From that point the right to cancel does not apply, because the book is clearly personalised to you and cannot be sold to anyone else. We say this plainly here and again at checkout so there is no surprise.

If your book arrives damaged, email us within 30 days with a photograph of the damage and the outer packaging. We will replace it, and we will not ask you to return the damaged copy first. Because each book is made for one person, a replacement takes around three weeks to produce. If we cannot replace it we will refund you in full.

This does not affect your statutory rights under the Consumer Rights Act 2015.

Email hello@intentionalalchemy.co and include your order number if you have one. We answer within two working days, and usually the same day.